Store Eight Care+ is a protection plan that helps cover accidental damage, liquid damage, and other covered incidents for your mobile device.

Basic Care: 12 Months Protection Coverage.
Premium Care: 12 Months Protection Coverage + 12 Months Extended Warranty Benefits.

✔ Accidental Damage
✔ Screen Damage
✔ Water / Liquid Damage
✔ Functional Damage resulting from covered incidents

Premium Care includes all Basic Care benefits plus Extended Warranty coverage against eligible mechanical and electrical failures.

Yes. Accidental screen damage is covered under both Basic Care and Premium Care plans.

Yes. Accidental liquid damage is covered under both plans, subject to policy terms and inspection.

Visit the File a Claim page, complete the claim form, upload required documents and submit your request. Our team will contact you within 24–48 business hours.

• Purchase Invoice
• Protection Plan Certificate
• Device IMEI Number
• Photos of the damaged device
• Incident description

Most claims are reviewed within 24–48 business hours after receiving all required documents.

❌ Theft or Loss
❌ Intentional Damage
❌ Cosmetic Wear & Tear
❌ Unauthorized Repairs
❌ Accessories (chargers, cables, earphones)
❌ Software Issues or Data Loss

No. Protection Plans are linked to the registered device IMEI and cannot be transferred to another device.

Where repair is not feasible or economical, replacement options may be considered as per the Protection Plan terms and conditions.