Shipping policy

Shipping Policy

Last Updated: June 2026

At Store Eight, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy before placing an order.

1. Order Processing

  • Orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–2 business days.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Additional verification may be required for certain high-value orders.

Store Eight reserves the right to delay or cancel orders if verification requirements are not met.

2. Delivery Locations

Store Eight currently ships across most serviceable locations within India.

Delivery availability may vary depending on:

  • Courier partner coverage

  • Regional restrictions

  • Government regulations

  • Weather conditions

Customers are responsible for providing a complete and accurate delivery address.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Store Eight may offer:

  • Free Shipping on selected products

  • Promotional shipping offers

  • Special shipping rates for specific regions

Shipping charges are non-refundable unless required by applicable law.

4. Estimated Delivery Time

Estimated delivery timelines:

Location Estimated Delivery
Karnataka 2–5 Business Days
South India 3–6 Business Days
Rest of India 4–8 Business Days
Remote Areas 5–10 Business Days

Delivery timelines are estimates only and may vary based on courier operations and external factors.

5. Order Tracking

Once your order has been dispatched:

  • A tracking number will be shared via SMS, WhatsApp, Email, or other available communication channels.

  • Customers can track their shipment using the courier partner's tracking system.

6. Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to:

  • Incorrect address

  • Unavailability of recipient

  • Refusal to accept delivery

additional shipping charges may apply for re-dispatch.

Store Eight reserves the right to cancel undeliverable orders.

7. Delivery Inspection

Customers are advised to inspect the package immediately upon delivery.

If:

  • The package appears damaged

  • The package appears tampered with

  • The product received is incorrect

customers should:

  1. Take clear photos.

  2. Contact Store Eight within 24 hours of delivery.

  3. Retain all packaging materials.

Failure to report issues within a reasonable time may affect claim eligibility.

8. Refurbished Device Deliveries

As Store Eight specializes in refurbished and pre-owned devices:

  • Devices undergo testing before dispatch.

  • Minor cosmetic signs of use may be present unless otherwise specified.

  • Product images may be representative images.

Customers acknowledge that refurbished devices are not brand-new products.

9. Delays Beyond Our Control

Store Eight shall not be liable for shipping delays caused by:

  • Natural disasters

  • Floods

  • Storms

  • Strikes

  • Government restrictions

  • Public emergencies

  • Transport disruptions

  • Courier partner delays

Delivery timelines may be extended during such events.

10. Risk of Loss

Ownership and risk of loss transfer to the customer upon successful delivery of the package to the delivery address provided during checkout.

Customers should ensure that someone is available to receive the shipment.

11. Incorrect Address Information

Customers are responsible for providing accurate:

  • Name

  • Phone Number

  • Delivery Address

  • Postal Code

Store Eight shall not be responsible for delivery failures resulting from incorrect information provided by the customer.

12. Missing Shipments

If a shipment is marked as delivered but cannot be located:

  • Customers must notify Store Eight within 48 hours.

  • Store Eight will coordinate with the courier partner for investigation.

  • Resolution timelines depend on courier partner processes.

13. International Shipping

At present, Store Eight ships only within India unless otherwise specified.

International shipping requests may be reviewed on a case-by-case basis.

14. Contact Information

For shipping-related queries:

Store Eight Support

📧 support@storeeight.com

📱 +91 9538 18 9538

🕒 Monday – Saturday | 10:00 AM – 7:00 PM

15. Governing Law & Jurisdiction

This Shipping Policy shall be governed by the laws of India.

Any disputes arising from shipping, delivery, logistics, or related services shall be subject to the exclusive jurisdiction of the competent courts located in Chitradurga, Karnataka, India.

By placing an order with Store Eight, you acknowledge that you have read, understood, and agreed to this Shipping Policy.