Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Store Eight. By accessing our website, purchasing products, enrolling in protection plans, or using our services, you agree to be bound by the following Terms of Service.

If you do not agree with these Terms, please do not use our website or services.

1. About Store Eight

Store Eight is engaged in the sale of:

  • Refurbished Mobile Phones

  • Mobile Accessories

  • Device Protection Plans

  • Mobile Repair Services

  • Related Technology Products and Services

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under parental supervision.

  • The information provided by you is accurate and complete.

  • You have the legal capacity to enter into binding agreements.

3. Product Information

Store Eight makes every effort to accurately display:

  • Product specifications

  • Product images

  • Device condition

  • Pricing

  • Availability

Because many products sold by Store Eight are refurbished or pre-owned devices:

  • Minor cosmetic variations may exist.

  • Product images may be representative images.

  • Battery health and cosmetic condition may vary within the declared grading category.

Store Eight reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Refurbished Device Condition

All refurbished devices undergo quality testing before sale.

Unless specifically stated otherwise:

  • Devices are fully functional.

  • Devices may show minor signs of previous usage.

  • Battery performance may differ from that of a brand-new device.

Customers acknowledge that refurbished devices are not new products.

5. Pricing & Payments

All prices displayed are in Indian Rupees (INR).

Store Eight reserves the right to:

  • Modify prices without prior notice.

  • Cancel orders affected by pricing errors.

  • Refuse suspicious transactions.

Accepted payment methods may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallet Payments

  • Cash (for eligible in-store purchases)

Orders are processed only after successful payment confirmation.

6. Order Acceptance

Store Eight reserves the right to:

  • Accept or reject any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or misuse.

In case an order is cancelled after payment, any eligible refund will be processed according to applicable law and payment provider timelines.

7. Shipping & Delivery

Delivery timelines are estimates only.

Store Eight shall not be liable for delays caused by:

  • Courier partners

  • Weather conditions

  • Government restrictions

  • Natural disasters

  • Force majeure events

Risk of loss transfers to the customer upon successful delivery.

8. Returns, Replacements & Warranty

Returns, replacements, and warranty services shall be governed by the Store Eight Return Policy and Warranty Policy published on the website.

Key Highlights:

  • 7-Day Return Window

  • No Cash Refunds

  • Repair, Replacement, or Upgrade Options

  • Warranty Service for Covered Defects

Customers are encouraged to review the applicable policies before purchase.

9. Device Protection Plans

Store Eight may offer Protection Plans including:

  • Basic Care

  • Premium Care

Coverage, exclusions, claims procedures, and benefits are governed exclusively by the applicable Protection Plan Terms & Conditions.

Approval of any claim remains subject to verification and inspection.

10. Repair Services

Customers using Store Eight repair services acknowledge that:

  • Devices may require inspection before repair.

  • Repair estimates may change if additional faults are discovered.

  • Data loss may occur during repair.

Customers are solely responsible for backing up all data before submitting devices for repair.

Store Eight shall not be liable for:

  • Data loss

  • Account loss

  • Application loss

  • Cloud storage loss

11. User Accounts

Customers are responsible for maintaining:

  • Account credentials

  • Password security

  • Accurate account information

Store Eight shall not be liable for unauthorized access resulting from customer negligence.

12. Prohibited Activities

Users shall not:

  • Violate applicable laws

  • Attempt unauthorized access

  • Interfere with website operations

  • Submit false claims

  • Engage in fraudulent transactions

  • Upload malicious software

Store Eight reserves the right to suspend or terminate access for violations.

13. Intellectual Property

All content on this website including:

  • Logos

  • Text

  • Graphics

  • Images

  • Designs

  • Branding

is the property of Store Eight or its licensors.

Unauthorized copying, reproduction, or commercial use is prohibited without written permission.

14. Limitation of Liability

To the maximum extent permitted by law:

Store Eight shall not be liable for:

  • Indirect losses

  • Consequential damages

  • Loss of profits

  • Loss of business

  • Loss of data

Store Eight's maximum liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

15. Force Majeure

Store Eight shall not be responsible for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Strikes

  • Government actions

  • Internet outages

  • Pandemic-related disruptions

16. Privacy

Customer information is collected and processed in accordance with the Store Eight Privacy Policy.

By using our services, you consent to such collection and processing.

17. Modifications to Terms

Store Eight reserves the right to modify these Terms of Service at any time.

Updated terms shall become effective upon publication on the website.

Continued use of the website constitutes acceptance of revised terms.

18. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any dispute arising from the use of this website, purchase of products, repair services, protection plans, warranties, returns, or related transactions shall be subject to the exclusive jurisdiction of the competent courts located in Chitradurga, Karnataka, India.

Users expressly agree to submit to the exclusive jurisdiction of such courts.

19. Contact Information

Store Eight

📧 support@storeeight.in

📱 +91 9538 18 9538

🕒 Monday – Saturday | 10:00 AM – 7:00 PM

By accessing the Store Eight website or purchasing products and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.